Introduction
ExtremeWorks Managed Services ResponsePLUS - AHR
offerings provides continuous proactive remote network
monitoring, incident and problem management, proactive
change and configuration management technical support,
Operational Software updates and upgrades and advanced
parts replacement for Covered Products (as defined
herein) according to particular levels of purchase. In
addition customers
are entitled to the Extreme Networks Managed
Services Gateway for real time access to network health,
performance and security issues, saved configurations, an
inventory database, and standardized network reports.